Terms & Conditions
Thank you for your interest in Rose Design’s products. The hereby document holds the conditions under which the use of this website is regulated.
For any doubts or queries you can contact us at:
+44 (0)20 73942800
hello@rosedesign.co.uk
Ordering
All orders presuppose acceptance of prices and product description. Product orders are subject to availability and if the product ordered is not in stock or available, Rose will inform in short notice and buyer will be given the possibility to change the order or cancel it and request the refund of all costs paid.
To place an order, the buyer will have to the online payment platform. Once the purchase has been completed, the buyer will receive an e-mail acknowledging receipt of the order (Order Confirmation). Rose reserves the right to cancel any order if some anomaly was observed in the order placement or if the information given by the buyer was not filled out correctly. If this happens, we will do our best to contact the buyer to resolve the matter.
Prices & payment
All prices indicated in this website are in Great British Pounds and include VAT, if applicable.
Prices exclude shipping costs. Shipping costs will be added to the total cost of the order, depending on item and delivery location. They are calculated automatically at our e-shop.
Return Policy
Cancellations
If you change your mind about your purchase, you can cancel your order within 14 days. Please email us at hello@rosedesign.co.uk with your order number and we’ll assist you.
Returns
We hope you’re happy with your purchase, however, if you decide you no longer want the item then you are eligible for an exchange or refund within 28 days of the delivery date, provided the item is returned to us in its original condition.
To return or exchange an item, please email us at hello@rosedesign.co.uk with your order number, details of the item to be returned, and the reason for its return within 28 days. All shipping costs, duties and taxes have to be paid by sender.
All returned items must arrive in pristine condition, unused, and in the original packaging. Upon receipt of the items, a full refund will be made within 28 days.
Damaged items
If any item arrives in a less than perfect condition, please notify us immediately at hello@rosedesign.co.uk and we will do our best to help.
The customer should only accept packages without visible signs of wear and tear. If the customer decides to accept visibly damaged items, this should be noted on the delivery form next to their signature. If the product is found to have been affected, the customer must contact us immediately, attaching pictures of both the packaging and its contents. All the original packaging must also be retained. We will be happy to offer a refund or exchange if this happens.
Terms of service
Rose Design (UK) Limited Terms of Service
1.1 Introduction
By accessing the website at http://www.rosedesign.co.uk, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, please do not use this site.
1.2 Who we are
www.rosedesign.co.uk is owned and operated by Rose Design (UK) Limited, a company registered in England and Wales under 07559027.
2. Use of the site
Permission is granted to temporarily use the site operated by Rose Design (UK) Limited's website for personal, non-commercial transitory viewing only. This is the grant of a licence, not a transfer of title, and under this licence you may not:
– modify or copy the materials;
– use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
– attempt to decompile or reverse engineer any software contained on Rose Design (UK) Limited's website;
– remove any copyright or other proprietary notations from the materials; or
– transfer the materials to another person or "mirror" the materials on any other server.
This licence shall automatically terminate if you violate any of these restrictions and may be terminated by Rose Design (UK) Limited at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. Disclaimer
The materials on Rose Design (UK) Limited's website are provided on an 'as is' basis. Rose Design (UK) Limited makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Further, Rose Design (UK) Limited does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
4. Intellectual Property Rights
We are the owner or licensee of all intellectual property rights in the site, for example, the copyright and any associated rights in the designs. They are protected by copyright. You may print one copy and download extracts of any page on our site for your personal use, but not for commercial use without obtaining a license from us. You must not alter or use any design, illustration, photograph, artwork or text. If you breach these terms, you will lose the right to use our site and you must destroy any copies you have made.
5. Limitations
In no event shall Rose Design (UK) Limited or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Rose Design (UK) Limited's website, even if Rose Design (UK) Limited or a Rose Design (UK) Limited authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
6. Accuracy of materials
The materials appearing on Rose Design (UK) Limited's website could include technical, typographical, or photographic errors. Rose Design (UK) Limited does not warrant that any of the materials on its website are accurate, complete or current. Rose Design (UK) Limited may make changes to the materials contained on its website at any time without notice. However Rose Design (UK) Limited does not make any commitment to update the materials.
7. Links
Rose Design (UK) Limited has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Rose Design (UK) Limited of the site. Use of any such linked website is at the user's own risk.
8. Modifications
Rose Design (UK) Limited may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of the country.
